Great product but frustrated
Heather
8/12/2020
first, the sound bar and subwoofer sound amazing! i have no problem with the quality of the product.
but i checked the manuals for both it and my tv and i cannot figure out how to make it stop coming on automatically.
i don't want it to come on all the time. i'm also a little confused about the updates. i think it has to be done through usb but it would be nice to be able to do it through bluetooth.
i've sent several emails but can't get anyone to respond and it is impossible to get anyone on the phone or chat.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Sound micro cuts with DTS source
danielr
8/10/2020
it could be great but it has an annoying issue: when connected to a dts source the sound keeps cutting off for a fraction of a second every 20 minutes or so, whether it's connected through hdmi or optical.
i'm already running the latest firmware so i'm thinking of returning it.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Keeps switching from HDMI
JOHN RUPP
7/24/2020
we had an hw-h450 sound bar for years. we only used the hdmi input. when you initially turned it on, it would always change from hdmi to "d. in". typically we would click the source button a couple of times, and it would eventually stay on hdmi. that sound bar died a couple of months ago, so i purchased the hw-t550. we have a samsung tv and dvd player, so i figured i would stay with that brand in hopes of not having that problem again...nope! now i can't get it to stay on hdmi at all!.
here's the setup...we have three (3) devices (apple tv, a cable box, and and dvd player) that go into a 5-port hdmi switch. the hdmi switch output then goes into the sound bar input, and the sound bar output goes in to the tv hdmi 1 input. every time i try to use the apple tv, it won't stay on hdmi.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
No sound when connecting through Bluetooth
nosoundbluetooth
6/22/2020
i purchased this soundbar with high expectations. unfortunately, my experience has been terrible. i can only get sound when i connect my samsung tv with an optical cable. if i connect a mobile device (i tried a note 9, an s10+ and an ipad ) via bluetooth there is no sound. i can pair the device, but no sound. disappointing.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Design
Andres
6/21/2020
i had this soundbar for sometime now, and i bought the rear wireless speakers kit. but i notice that this speakers sound is too low. also when i'm watching netflix and the audio format is 5.1 the dialog is low and sometimes i even have to put the volumen up almost at 40 to proper hear what they are saying in the movie. even after adding the rear speakers. now is there anyway i can fix this since i increased the volume of the rear speakers to +6?. other than this is a good product overall.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Does what it's supposed to.
KerryJ
5/16/2020
I bought it for a small TV room and it's excellent as expected. At this price point I wouldn't expect midrange adjustments but, would've been nice. I already own a HW-K460/ZA and this HW-T550 has a subwoofer volume level which I love. DTS Virtual:X is nice also. Great for small to medium sized rooms.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
